Old Dog Devs Support

Help for ThoughtTrack and DreamsJar, with direct contact info, App Store links, and quick answers for the most common setup and subscription questions.

Need help from us directly?

Email support@olddogdevs.us. We usually respond within 24 to 48 hours.

How do I capture a thought quickly?

Open capture, hold to record, and release to save. You can also type a spark in text mode when speaking is not ideal.

How many sparks are included for free?

ThoughtTrack includes 10 free sparks per month. When you hit the free limit, you can wait for the next cycle or upgrade to Pro for unlimited capture.

Does ThoughtTrack work with Apple Watch?

Yes. Capture starts on watch and syncs to iPhone. Resurfacing shown on watch is pushed from iPhone to keep battery usage low.

How do I restore a subscription?

In ThoughtTrack, open the paywall or settings and choose Restore Purchases. You can also manage subscriptions in Apple ID settings.

Why is voice transcription not working?

Check microphone and speech recognition permissions in iOS Settings. Availability can vary by language and Apple speech model support.

How do I delete or export my data?

Open ThoughtTrack settings to export thoughts or delete all app data. You remain in control of local and iCloud-backed data.